Reservation and Appointment

Situation 1: Call the receptionist to make reservation and appointment.

Receptionist: Good morning. Lawang Medika Hospital here. Can I help you? And can I find out your identity first?

Mr. Surya: Good morning. I am Surya, I'm 56 years old. I feel unwell lately. And seeing the news in the media, I am afraid that it is a symptom of covid-19 virus.

Receptionist: Alright Sir, Can you explain the symptoms that you has experienced and felt lately?

Mr. Surya: I have been experiencing coughs and colds that are getting worse every day, 2 days ago I also had a fever with temperatures reaching 35 ° C, lately I also often feel excessive fatigue even though I did not do heavy work.

Receptionist: Do you also have a sore throat and respiratory problems?

Mr. Surya: I don't have a sore throat but I also often experience respiratory problems, especially at night.

Receptionist: To determine whether your symptoms include symptoms of covid-19 virus, you should immediately conduct a series of tests to find out the exact results.

Mr. Surya: I also think like that. That's why I intend to book a room that I will use to rest while waiting for the test results to come out. Can it?

Receptionist: You can, sir. Incidentally there is 1 room left in the orchid room, you can use it.

Mr. Surya: Ok. I also want to meet with the doctor who will test me.

Receptionist: The doctor who will do the test on you is Dr. Chandra. He is a senior lung doctor.

Mr. Surya: When can I meet with Doctor Chandra while doing the test?

Receptionist: looking at Doctor Chandra's schedule, you can see him tomorrow at around 2pm.

Mr. Surya: Alright, tomorrow I will go to the hospital to meet him and do a test. Thank you for the information.

Receptionist: Good sir. You're welcome.

Situation 2: Meet the doctor and do the test.

Dr. Candra: I already know the symptoms that you experienced from the receptionist. Now you will pass a series of tests to find out the exact results.

Mr. Surya: What stage of the test will I take, Doc?

Dr. Chandra: You will first be examined in the laboratory and undergo chest x-ray, if the x-rays show problems in the lungs, then a throat swab will be continued. The results of this throat swab examination require quite a long time. You are advised to rest in your room while waiting for the test results to come out. If the result shows a positive corona sign, you will be transferred to the isolation room.

Mr. Surya: Yes doc, I understand. Thank you for the information.

Dr. Chandra: You're welcome, sir. Let's start the test.

After a series of tests, Mr. Surya was positively affected by the Covid-19 virus.

Dr. Chandra: you will be moved to the isolation room. Don't be discouraged sir, every disease has a cure.

Mr. Surya: yes doc, thank you for your support.